SERVICE AND SUPPORT

DJW provides a complete range of support, whether it is direct connection into a system via the internet, a phone conversation helping clients with forgotten instructions, or fast turn-around site visits to repair or replace equipment.

Service And Support

SUPPORT SERVICES

We have developed a hard-earned reputation for providing high levels of support and our team can assist clients with any ongoing changes, helping them to update, upgrade or change their equipment and systems.

Full training is provided for all our solutions, along with ongoing telephone support and an on-site engineer for the first few days of opening, to troubleshoot any hardware issues and make any minor changes to the control system.

We offer a 12-month warranty on all hardware and workmanship installed by us and we are proud to have supported some clients’ installations for more than 20 years, keeping their exhibitions running and helping them plan for the future.

    Hands-on Staff Training
    Operation & Maintenance Documentation
    Support during Special Events
    Remote AV Management
    Proactive Monitoring
    Scheduled Checks
    Maintenance Support
    Upgrades and Updates

SERVICES

CONTACT US

Need some help telling your story?

Email us at djw@djwillrich.com or call us direct on +44(0)1590 612603

DJW Projects Ltd
Bucklers Hard Road
Beaulieu
Hampshire
SO42 7XA
United Kingdom
Email. djw@djwillrich.com
Tel. +44 (0)1590 612603
© DJW Projects Ltd 2024